You have the right to cancel your order with us, in accordance with Consumer Protection (Distance Selling) Regulations 2000. The period in which you have to exercise that right, by law is 7 days. The unused goods, as sold including any offer/free item(s) received in conjunction with the returned item(s) must be returned, at the customer’s expense, in the original packaging within the 7 days of notice to cancel. We reserve the right to have the goods inspected by a technician prior to replacement or refund. The above compliments your statutory rights, which remain unaffected.
In the unlikely event your order is damaged in transit please contact us immediately on +44 (0) 7904123519. Please retain the original package for returning your order. Our couriers will arrange a time suited with you to come and inspect and collect the parcel. We will arrange for a prompt replacement or refund, whichever is your preference.
If you suspect a fault with your product please call us on +44 (0) 7904123519, you will be advised the best method for dealing with your problem.
Manufacturers Defect Found:
• The item(s) will be repaired, replaced or the value of returned item(s) refunded at your discretion.
If the item(s) are discontinued we will offer a replacement of equal or better specification